A. Status of These Terms
We may modify or update these Terms from time to time in order to reflect changes to our services, legal obligations, operational requirements, or technological developments. Any revised Terms will become effective immediately once they are published on our website. If you do not accept the updated Terms, you must discontinue using our services.
By arranging vehicle repair or maintenance services either by phone or through our website, you agree to comply with the most current version of these Terms. These Terms regulate the contractual relationship between you and us regarding booking arrangements and payment handling for automotive services. We aim to provide all customers with a safe, transparent, and efficient booking process.
https://mobilemechanicslough.co.uk/ operates as a trading name of our company. These Terms represent a legally binding agreement that governs your access to and use of our website and booking system. By accessing or using our services, you confirm that you accept these Terms together with our Booking Policies.
Important Notices
- Our liability is limited as described in Sections C and D below.
- We are not responsible for the quality, workmanship, or results of vehicle services, as these services are carried out by independent mobile mechanics (see Section D).
B. Definitions
Auto Services
Repair, servicing, diagnostics, maintenance, and vehicle inspections performed by independent mobile mechanics and arranged through https://mobilemechanicslough.co.uk/.
Booking Policies
Terms relating to confirmation fees, cancellations, rescheduling, missed appointments, and any applicable additional charges. Customers should review these policies carefully before confirming a booking.
Mobile Mechanic
An independent automotive professional who provides vehicle repair or maintenance services and may be listed or promoted through https://mobilemechanicslough.co.uk/.
C. Our Role
https://mobilemechanicslough.co.uk/ operates strictly as a booking and referral platform. We connect customers with independent mobile mechanics who run their own businesses, manage their own schedules, and operate under their own trading names.
All agreements regarding service scope, pricing, payment terms, warranties, disputes, parts supplied, workmanship quality, or final service outcomes are made directly between you and the assigned mobile mechanic.
We do not resolve disputes, determine liability, or issue refunds for vehicle services that have already been carried out. However, we may assist by providing the mechanic’s contact information to help facilitate communication if needed.
Once the appointment confirmation fee has been paid, the automotive services are purchased directly from the assigned mobile mechanic — not from https://mobilemechanicslough.co.uk/.
D. Service Information and Limitation of Liability
Our website promotes a range of repair, diagnostic, inspection, and maintenance services delivered by independent mobile mechanics. We may provide general descriptions of services, estimated pricing guidance, and assistance with booking coordination.
Mobile mechanics are not employees, representatives, or agents of https://mobilemechanicslough.co.uk/. They operate independently and are solely responsible for the legality, safety, quality, and workmanship of the services they provide.
To the fullest extent permitted by law, https://mobilemechanicslough.co.uk/ accepts no responsibility or liability for any loss, damage, delay, dissatisfaction, or dispute arising from services performed by a mobile mechanic.
E. Mechanic Availability
We will always attempt to connect you with a local mobile mechanic where possible. If a mechanic is not available in your immediate area or at your preferred time, we may arrange for a professional from a nearby location to assist.
F. Booking Policies
Non-Refundable Confirmation Fees
Once paid, the appointment confirmation fee is non-refundable if you choose to cancel your booking.
Failure to Provide Service
If we are unable to assign a mechanic, or if the scheduled appointment is not attended by the mechanic, you may request a full refund of the confirmation fee.
Sharing of Contact Information
Your contact details may be shared with the assigned mobile mechanic solely for the purpose of completing the booked service.
Cancellations Beyond Our Control
If circumstances outside our control prevent the appointment from proceeding (for example, mechanic unavailability), we reserve the right to cancel the booking. In such cases, a full refund of the confirmation fee will be provided.
G. Payment for Auto Services
All vehicle services are purchased directly from the assigned mobile mechanic. Final pricing may vary depending on factors such as:
- Vehicle make and model
- Your location
- Urgency of the repair
- Complexity of the work required
- Parts required
Before any work begins, you must confirm directly with the mechanic:
- Hourly labour rate
- Diagnostic charges (if applicable)
- Cost of parts
- Estimated total cost of the repair
H. Contact Information
If you have any questions about these Terms or require further clarification, please contact us at:
07700184164
We will always be happy to assist you.